Medipremium is a Spanish digital health plan, the first of its kind. It offers coverages, discounts on medical services and 24/7 chat with doctors as its main feature. Together we created their app basing on Hearthy. Medipremium was the first mobile telemedicine project released for the Spanish market.
One of the main charateristics of the project is that it goes directly to the point. Contacting the physician online takes only 2 clicks: one to open the app, and another to select the physician. Normally you get the first response in less than 2 minutes. All the design process was made for that, to allow the users to access the core value of the service in the minimum time possible.
Medipremium allows the users to chat with different physicians and specialists in real time 24/7. It also allows the patients to share files and to access a small EHR, so they can have all their prescriptions, allergies, symptoms and conditions in one place.
For the physicians we also created a webapp which is very easy to use. Based on react as well, the app is designed to boost doctors’ productivity.
You can access all the services of the health plan on your phone. Besides, it doesn’t require a health plan card, as it is integrated in the app. You can also search for physicians nearby and for all the available medical services that the health plan offers. You can connect with the health plan support team for administrative tasks.
Medipremium has got all the data anonymised. It also disposes of some custom dashboards made to monitor doctors’ productivity, app performance and response time. All to ensure that the quality of the core values of the app is delivered correctly.